REVIEWS

Hear from some of our past clients what it's like to work with the Woolcott Team's trusted collection of real estate experts.

Paul Roussel
Paul Roussel

Paul has enjoyed many years of sales success in different careers throughout his life. In 2011 he discovered his passion for real estate and quickly excelled at building a business and a name for himself. After meeting with Drew Woolcott, Paul knew the Wo...
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Seamless Process

"We were new to the Hamilton area, with limited time to find a house and had a set budget. Not only did Paul find us a great house, he did it on time, negotiated the price to meet our budget and made the whole process seamless for us. We couldn't have asked for more. We highly recommend Paul and will use him for our next real estate transaction."

- Christina & Gary Jones, Hamilton, ON

Your Advice Was Invaluable

"Thanks so much Paul for the wonderful job you did selling my house, I was very impressed with your professionalism and your knowledge of the real-estate market, your advice on what I should and shouldn’t do was invaluable, also how you staged my house played a large factor in its selling in five days and for more than the asking price. I have no hesitation in recommending you to all my friends and family."

- Geoff Moneypenny, Burlingon, ON

Paul Was Such A Huge Part In Us Successfully Purchasing Our New Home

"Paul was such a great help in us finding our new home! We received updates daily, tips on hot properties and he was always ready to book the minute we wanted to see a place. The home buying process can be a stressful one, especially in a busy Burlington market! Paul made that a lot easier for us though, always had a smile on his face and always stressed us taking our time to find the right one. He knew exactly what we wanted, and exactly what we didn't want which made the process so much easier....we always knew it was a good one when he called! Paul was such a huge part in us successfully purchasing our new home, and would be an asset to anyone who gets the pleasure of working with him! Thanks Paul!"

- Christopher & Olivia Van Will, Burlington, ON

Paul, You Are A Great Agent

"Paul, I would like to thank you for all your hard work in finding me the house. You are a great agent and with all your knowledge and experience you made it easy. I was worried in the start because of being on my own but in every house we looked at, your knowledge of the windows, floors, electrical box and even the age of the roof was helpful. I will certainly recommend you to my friends. Thanks again for everything."

- Iris Smith, Waterdown, ON

Working With Paul Has Been An Absolute Pleasure

"Working with Paul has been an absolute pleasure. He still managed to find us what we were looking for with our tight budget. Being first time home buyers we had several questions, Paul was always available to answer anything we needed. I would highly recommend Paul to all of our family and friends. Thank you so much for everything you have done!"

- Krysta Rotz and Neil Arnold, Hamilton, ON

I Would Recommend Paul As An Excellent Real Estate Agent

"As a first time home buyer, working with Paul was a great experience. He was friendly and helpful in ensuring that I found and knew what I wanted in a first home. Paul never made me feel pressured into purchasing a home and was quick to point out flaws or problems that could become issues in the future. His approach to finding me a home made me feel that he put my best interest before himself making a sale. I was extremely happy with my experience and would recommend Paul as an excellent real estate agent to use for anyone looking for a home."

- Tanner Lees, Dundas, ON

I Couldn't Have Asked For A Better Realtor - Paul Roussel

"Paul Roussel has been my realtor for a couple months now and has done an outstanding job. I am a young, single female with very little knowledge of how real estate works. Paul was able to answer all my questions and leave me more knowledgeable than I ever thought possible in such a short time. He also worked around my schedule -I never had to take time off work. It was very nice to know I had someone in my corner that was able to calm my nerves, reassure me, and get the job done. I couldn't have asked for a better realtor."

- Colleen Booker, Stoney Creek, ON

Paul Offered A Lot Of Advice And Made Us Aware Of A Lot Of Industry Practices That We Did Not Know About.

"Paul’s professionalism, friendliness, and helpfulness made him a pleasure to deal with in our house buying experience. He was always very well prepared, available whenever we needed him, extremely patient, and never pushy. Paul offered a lot of advice and made us aware of a lot of industry practices that we did not know about. We would highly recommend Paul Roussel of the Woolcott Team to anyone buying or selling a home."

- Maja & Case Walters, Ancaster, ON

Thanks Paul And Charlie For A Great Experience...We Are So Excited That We Finally Found "the one"!

"Paul has been my agent for the past year or so. During that time he was super patient and informative (as I am a first time homebuyer). He never pressured me and was always available whenever I wanted to see a house. When my fiancé and I started looking together we were both pleased to use Paul to find our first home. He was always available, he even stopped on his way to vacation to show us a house we desperately wanted to see! If he ever went away he left us in great hands with his colleague Charlie. We found the perfect place and his team handled our offer and purchase perfectly. I wouldn't hesitate to recommend Paul (or Charlie) as an agent to my friends and family. He was extremely easy to work with, and I loved that there was no pressure or guilt (even if he took us out to see 50 different places)! Thanks Paul and Charlie for a great experience...we are so excited that we finally found "the one"!"

- Holly and Chris, Hamilton, ON

Paul Was Wonderful To Work With

"Paul was wonderful to work with! Paul quickly picked up what we were looking for in a house and what we did not want. He has a professional yet easy going manner and answered our many questions quickly, clearly and honestly. Paul developed our offer with supporting market information and helped us, with patience, through the negotiations process. We would not hesitate to contact Paul the next time we need a real estate agent."

- Maureen & Jeff, Hamilton

Paul Is A Calm, Positive And Knowledgeable Agent

"Paul is a calm, positive and knowledgeable agent. During each viewing, he carefully explained relevant aspects of the home. Being a first time buyer, I appreciated his patience throughout the purchasing process."

- Andrea, Burlington

Paul Was The Perfect Agent

"This was our first selling expierence and Paul was the perfect agent to guide us through the entire process.He was always available and his knowledge and advice were invaluble.We have already recommended him to friends and family.Also,we would like to thank the girls at the appointment centre,we feel like we know each and every one of them...Brenda&Jeff Stoney Creek"

- Brenda and Jeff, Stoney Creek, ON

I Cannot Put Into Words How Grateful We Are To Paul Roussel

"We bought our first home a few days ago. I cannot put into words how grateful we are to Paul Roussel and his team for helping us find our home. Paul is exceptional and truly cares about his clients. He gave us wonderful contacts for building inspectors, well and septic and even provided coffee and drinks for everyone the day of inspection. His kindness and knowledge put us at ease through the whole process. We are forever grateful and will always recommend you! Nikki & Jason."

- Nikki & Jason, Carlisle, ON

I Would Highly Recommend Paul

"Having never bought a house this was probably the scariest thing we've ever taken part of. We are first time home buyers who were VERY picky, and Paul Roussel was able to find us the perfect home. We went from St. George to Flamborough looking for a home for 4-5 months. Every home he took us to, he was patient, thoughtful and pointed things out to us we never would have noticed or recognized with our inexperienced eye. He was ALWAYS flexible and most importantly professional. Paul was recommended to us by close friends. They explained him as positive, very well organized and 150% committed to his clients. We saw nothing less but the best from Paul. He was honest, enthusiastic and diligent. When putting together an offer with our soon to be home, Paul took the time to explain the process and the next steps to come. Any questions we had (and let me share....we had MANY), he was able to answer promptly and confidently. We made it through the process without a glitch, and are very happy to say we move in May 30th! I would highly recommend Paul Roussel when you are looking for your next home in the Waterdown, Flamborough area!!"

- Ali & Kyle, Flamborough, ON

We Would Highly Recommend Paul

"We would like to thank Paul Roussel for an outstanding job in selling our home. He was professional and well prepared with information on the real estate market. Always sending updated listings and taking the time to show us available properties. He promptly returned our calls and was very patient with our questions and concerns. We felt he was in our corner and watching our backs when it came to negotiating the sale of our home. We would highly recommend Paul to anyone looking for an agent. Thank you Paul for a job well done."

- Wayne & Jo-Ann, Burlington, ON

The Entire Exprience Was A Pleasure

"We originally tried selling our home privately. We quickly realized the value of a great realtor team and made the switch to Woolcott team. The entire experience was a pleasure. With the guidance, communication and expertise of Paul Roussel, we sold our house quickly and at the price we wanted. The booking centre was was fantastic in setting up showings and it was evident that we were working with a well organized and respected team. I will be working with them in the future and will be sending my friends and family to the Woolcott team."

- Chris and Stefanie, Burlington, ON

Paul And The Rest Of The Woolcott Team Made The Process Very Easy And Painless

"Buying and selling is house can be very stressful but Paul and the rest of the Woolcott team made the process very easy and painless ... I would recommend them if you want to buy/sell your house !! Thanks !!"

- Wendy, Hamilton, ON

The Logo, Pack Before You Call, Is Not Just A catchy Logo, It Is True!

"Thank you Woolcott team for your expertise and patience. The entire idea of selling your home can be very daunting but your team had an amazing ability to get us through it. Thank you Paul and Charlie for all your hard work. Also thank you Todd for helping us buy our dream piece of property. The entire team makes you feel like they are there for you!
The logo, Pack Before You Call, is not just a catchy logo, it is true! I would definitely recommend using Woolcott."

- Terry & Faith, Flamborough

FINALLY, We Too Can Post Our Picture In Front Of The Famous Sold Sign. TOO LATE

"Woolcott Realty has one of the most professional teams working for them. From the time we listed with them they made us feel that we were their first priority.
Each question each inquiry we had received immediate response. Paul our agent had been outstanding throughout the whole process. Thank you again Woolcott Realty. FINALLY, we too can post our picture in front of the famous Sold sign. TOO LATE.
Well done."

- Balwinder, Waterdown, ON

Paul Is An Excellent Real Estate Agent

"I had been looking for a one-floor plan home in Burlington for several years, working with top agents from several of the large Burlington real estate agencies, including Royal Lepage and Rocca Sisters. Unfortunately they were unable to find me a house. I discovered that some agents were overweighted with clients and were unavailable to get me into listings in time to make an offer. Other agents did not understand what I was looking for or botched the negotiation of offers.

I did not know Paul before I met him to discuss the sale of my home and the purchase of a new home. Paul impressed me on meeting him with his enthusiasm and knowledge. He quickly proved that he was quick off the mark, getting me into listings within hours of them being listed. Initially Paul was to only represent me on the purchase of a home with another agent from the firm to handle the sale of my home. I worked with Paul for about 9 months and we looked at numerous homes throughout Burlington. He was always familiar with the area in which the house was located and was able to point out both issues and highlights of the home we were viewing. He would always have comparable sales available for the area I was looking in. Many times he would preview the house for me to see if it met my criteria, so as not to waste my time. I really appreciated his efforts in that regard. When Paul finally found the house which I wanted, we worked together to ensure that I got the home. He provided comparable sales and agreed upon a strategy to avoid a competitive bidding process on the home and ensure that I get the house.

Paul was so effective in finding me a new house that I insisted that he handle the sale of my home. He discussed at length with me strategies to get the highest offer, and set the correct asking price which would hopefully lead to a competitive bidding process and a higher selling price. He supervised every aspect of the sale process, the complete staging of the home, the photography and videos of the interior and exterior of the home, and the marketing of the home including an excellent sales brochure, highlighting the selling points of my house and the location. He set up and supervised an open house which directly led to the sale of the house. Although the house was listed in November, a slow time for house sales, he negotiated an offer within 2 days of listing my home, 10% above the asking price, and with no conditions (not even an inspection). The sales price set a record for the area!

Paul is an excellent real estate agent, very familiar with the Burlington and area housing market. He has an ability to work with the client and understand exactly what kind of home you are looking for. Not only is he effective in finding one a home, he has sharp negotiating skills and will ensure you are getting an excellent price either on the sale of your existing home or the purchase of a new home. In addition he is a decent and honest agent with whom you can place your trust. I have recommended Paul Roussel to friends and acquaintances and have no hesitation in recommending him to you."

- Timothy, Burlington, ON

Paul Was Extremely Open About The Whole Process And Was Very Professional

"My husband and I recently sold the first house we ever purchased and used Paul Roussel from Woolcott - it was an awesome experience! Paul actually sold our house to us two years ago and we loved working with him so we used him for the sale. Woolcott was so professional, the staging ladies were amazing, and we really appreciated the practical tips we got on selling. Paul was extremely open about the whole process and was very professional especially in our multiple offer situation. We also really appreciated how decisive he was about the selling strategy we should follow to ensure we got the best value for our house - ultimately we got more than we could of dreamed of. Before our sale I was a little skeptical about agents fees, but after this experience I now know paying great realtors is absolutely worth it - all their processes and advice bring much more in house value! I would absolutely recommend Woolcott to anyone!"

- Glenda & Clinton, Hamilton, ON

Excellent Job Paul

"We were very happy with our agent Paul. Excellent job Paul. I would recommend him to anyone buying or selling....thanks again Paul."

- Marie & Don, Burlington, ON

Our Experience Working with Paul Roussel And The Woolcott Team Was Very Positive

"Our experience working with Paul Roussel and the Woolcott team was very positive. This was a challenging listing because the price was near the very top of the neighbourhood price range, but Paul provided consistently good advice as we negotiated several offers before arriving at a firm deal at over 98% of list price. The additional social media marketing support provided by Justine was appreciated as well. We are very pleased with the end results!"

- Robert & Carmen, Hamilton, ON

Sold In 29 Hours

"I used the Woolcott team to sell my condo. It was sold in 29 hours, yes, I said 29 hours. I still can't believe it."

- Dennis, Burlington, ON

When Paul Roussel Arrived For Our First Visit, We Were Amazed How Prepared He Was

"We've always known that the Woolcott team knows Waterdown. And when Paul Roussel arrived for our first visit, we were amazed how prepared he was. And from that point on, we knew we were with the right team. It didn't take long to see that team in action: stagers, photos, emails, feedback...we were definitely kept in the loop. And just like the ad, I'm glad we 'packed before we called': the offer was quick and the sale was perfectly timed. Way to go Woolcott Team, you got our vote!"

- Kim & James, Waterdown, ON

"Paul is Truly Professional, Down to Earth and Most Importantly for us Patient and Trustworthy"

"Thank-you so much to Paul Roussel for selling our home. Paul is truly professional, down to earth and most importantly for us patient and trustworthy. He answered my many, many questions in a courteous and timely manner. Thank-you so much Paul for an outstanding job. We would not hesitate to recommend Paul and whole Woolcott team to anyone planning on selling their home. They offer so much expertise from knowledgeable honest salespeople, courteous appointments staff, great photographer and stagers, amazing exposure of your home, beautiful brochures, on point feedback after every showing and great communication after they have sold your home. Paul, thanks again for everything!!"

- Rosemary & Mato, Waterdown, ON

Found Our Forever Home

"My husband, Jason and I, with our daughter, just purchased our Forever Home. This experience could never have happened without the help of our agent and now friend, Paul Roussel.

We are blessed to have met this great gentleman. Paul has and continues to be there for us during our moments of laughter, uncertainty, delight and sadness (especially in today's market) after losing several homes to multiple offers. Paul has continued to exemplify due diligence at all hours of the night, patience, professionalism and most importantly honesty. He has renewed our faith in the "real estate culture" after having had negative experiences.

Thank you Paul and to the Woolcott team for your dedication to client care. It is time to celebrate your successes! We have appreciated and valued your excellence in communication, organization and most importantly the care and concern that you guarantee to your clients!"

- Melanie & Jason, Ancaster, ON

Paul A Fantastic Resource... Multiple Times!

"I first dealt with Paul last year when he listed and sold my cottage in less than 2 months. ? ?A couple of months ago we engaged Paul to help us find a condominium or townhouse condo.  Paul got the ball rolling very quickly by setting us up electronically to view a number of properties and set up viewings for those we wished to see.  Paul was very patient as we worked through the process of defining what we really wanted and he was able to match our wants and needs to the home we eventually purchased.  He made the whole process seamless.? ?

We then listed our home with Paul.  He was very thorough in obtaining details about the house for the listing.  He also provided material to us that reflected home prices in the area to help us accurately price our home.  Paul did such a good job we had multiple offers the first day, numerous viewings and the house was sold over our asking price.? 

We highly recommend Paul and are grateful to him for his hard work and dedication to find us the perfect home."

- Lindsay Imre & Barbara Graham, Grimsby

Sold in Under One Day!

"Working with Paul was a pleasure. He was very professional and provided excellent advice. My home sold in less than 24 hours at over 98% asking price.  I will be recommending Paul to all my family and friends."

- Jeffrey J, Hamilton

A Perfect Home for Blending Two Families

"We knew that buying a house with an in-law suite would be rather difficult. We had two families to please and all their wants and needs. Paul listened to all of our concerns and guided us; helping us sort through the things that were non negotiable and the things that we could live with and make work. In the end, we found the perfect house for our unique family to make a home. However, this meant selling our current home - and fast. As we've never had to do this before, Paul made sure to walk us through the process every step of the way with great explanation. His suggestions to staging our home and pricing are what inevitably sold our home within days of being on the market. It was a pleasure and great success to work with Paul and he'll be the first one we call if we ever want to move again."

- Tara and Colin, Waterdown

Sold in Two Days with Paul

"I can appreciate the value of hard work, dedication & effort that Paul Roussel provided me in regards to selling my condo and helping me find a new home. My Place was listed for sale on a Thursday Night and by Tuesday of the following week we had two offers.

Paul took the stress out of the whole experience. He is detailed oriented, accommodating & trustworthy. Paul listened to my wish list based on what I would like in my next home and he pulled off a list of five places to see in one evening. By the next day I purchased the perfect home. Mr. Roussel has been very helpful and is always available to assist me in any questions or concerns I had during the whole process.

Paul is also very flexible when it came to scheduling appointments for me on my behalf. I didn't miss anytime away from my job. I would like to personally thank you Paul for an outstanding job and for your patience. Your future clients have no idea how lucky they will be to have you represent them."

- Paul Blain, Hamilton

Found Exactly What They Were Looking For!

"Paul was excellent! He was always looking out for our best interests and he quickly got a feeling for exactly what we were looking for. He had no problems answering all of our questions at all hours of the day. His enthusiasm and excitement made everything that much more enjoyable for us. With Paul we found exactly what we were looking for. We've already recommended him to anyone that will listen. Thanks Paul!"

- Matthew and Kelli, Hamilton

Fantastic Experience!

"We had a great experience working with Paul. He was responsive to all of our questions and quick to correspond both with us and with arranging viewings. Once we found a place that we loved, he methodically went through the comparable sales in the area, and helped us decide on an asking price we were comfortable with. Being first time home buyers, we were apprehensive about all the steps that needed to happen to finalize our purchase. Paul coached us through and made sure we were comfortable and informed every step of the way. We would highly recommend working with Paul!"

- Alix Stosic & Alex Foster, Hamilton

Fantastic Partner for First Time Buyers!

"Paul was fantastic to deal with. As a first time home buyer he showed us the important things to look at in the homes and made sure we weren't overlooking anything. He provided knowledgeable answers to all our questions, which were sometimes many"

- Scott Andree & Nicole Smith, Hamilton

Excellent Service Dealing With Paul Roussel

"Excellent service dealing with Paul Roussel! The stagers at the Woolcott Team did a great job. Our home sold much quicker than we thought it would. We would recommend Paul Roussel and The Woolcott Team to anyone! Extra thanks!!"

- Joy, Flamborough